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                Frequently Asked Questions
                
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                        Frequently Asked Questions
                        
- Your Sanlam Benefit Statement Explained
 - How to nominate or update beneficiaries on the Sanlam Member Portal
 - What benefits are paid from my retirement fund in the event of my death?
 - After divorce, can my ex-spouse claim a portion of my pension interest?
 - How have my retirement savings been affected by the Covid-19 pandemic?
 - What happens to my Sanlam group insurance cover if my employer had to suspend business operations due to the impact of COVID-19?
 - Why is it important that I nominate the beneficiaries for the benefits from my retirement fund?
 - What tax is payable on my withdrawal benefit when I change jobs?
 - Why is it important to have a will in place before I die?
 
 
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                        Frequently Asked Questions
                        
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                Retirement
                
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                        Retirement Fund membership explained
                        
- Must I belong to my employer’s retirement fund?
 - How does the tax deductibility on retirement fund contributions work for me?
 - When and how can I get access to my benefits in my retirement fund?
 - How do I lodge a complaint against my retirement fund?
 - I’ve just joined a retirement fund – what are all the things I need to do? What choices do I have?
 - Why is it important that I complete a beneficiary nomination form?
 - What is Sanlam’s policy regarding contacting me via my personal contact details?
 - How will I be affected if my employer decides to participate in another retirement fund?
 - How will retirement reforms (T-Day) affect your retirement fund savings?
 - How will the retirement reforms affect you?
 
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                        Imali Zam (My Money)
                        
- Nominate and update your beneficiaries
 - Understanding your benefit statement
 - How the Sanlam Member Portal and My Retirement App work
 - What happens to my retirement fund savings when I change jobs?
 - How to make the most of your retirement savings
 - What happens to my retirement benefit savings when I die?
 - Will there be tax implications for the Two-Pot system?
 - Discover how the Sanlam Member Portal can help you manage your benefits
 - Things to consider when life happens
 - Imali Zam Two-pot System Q&As
 - Busting Two-pot myths and answering your burning questions
 - Tax, Two-Pot and Benefit Statements Explained
 - Savings and the importance of pre-retirement planning
 
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                        Retiring
                        
- Saving for retirement
 - How is my retirement benefit calculated?
 - What is your replacement ratio (RR)?
 - What options do I have regarding the payment of my retirement benefit?
 - Why should I consider leaving my retirement benefit in the fund?
 - My fund offers a living or life annuity - how does this work?
 - What deductions will be made from my retirement benefit?
 - What tax is payable on my retirement benefit?
 - How much money do I need to have saved by the time I retire?
 - What are the basics I should know about annuities?
 - Is there legislation that will influence the payment of my retirement benefit?
 - How will taking cash from my retirement savings impact on my future?
 
 
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                        Retirement Fund membership explained
                        
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                Changing Jobs
                
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                        Changing Jobs
                        
- What happens if I leave my money in my current retirement fund when I change jobs?
 - What happens if I re-invest my money in a preservation fund when I change jobs?
 - What happens if I re-invest my money in a retirement fund with my new employer?
 - What happens if I re-invest my money in a retirement annuity when I change jobs?
 - Is there legislation that may impact my withdrawal benefit when I change jobs?
 - How do I claim my withdrawal benefit when I change jobs?
 - How long will it take for my withdrawal benefit to be paid / processed when I change jobs?
 - What if payment of my withdrawal benefit is delayed?
 - What if my employer fails or refuses to process my withdrawal documentation?
 - What deductions will be made from my withdrawal benefit when I change jobs?
 
 
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                        Changing Jobs
                        
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                Life Events
                
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                        Divorce
                        
- How will a divorce affect my assets in my retirement fund?
 - What is pension interest?
 - Why must the divorce order specifically refer to "pension interest"?
 - What is an example of wording that complies with the requirements?
 - What requirements have to be met before payment can be made to my ex-spouse from my retirement fund?
 - How much of my pension interest can be awarded to my ex-spouse?
 - How will my ex-spouse know what the value of my pension interest is?
 - What happens if my employment is terminated before the divorce order is granted?
 - What is an order in terms of section 7(8) of the Divorce Act?
 - Is an order in terms of section 7(8) of the Divorce Act always possible?
 - Possible reasons why a retirement fund may not be able to make payment to my ex-spouse
 - What documentation should be submitted by my ex-spouse when claiming payment from my retirement fund?
 - For how long must I be married before my ex-spouse can claim from my retirement fund?
 - What if my ex-spouse refuses to disclose his/her pension fund or doesn't cooperate?
 - If I have my own retirement fund, can I claim from my ex-spouse’s retirement fund?
 - How does the amount awarded to my ex-spouse affect the remainder of my retirement fund?
 
 
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                        Divorce
                        
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                Death
                
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                        Death
                        
- What is my retirement fund member share made up of?
 - What is the difference between approved and unapproved benefits in my retirement fund?
 - How is the approved death benefit from my retirement fund paid?
 - How is the unapproved death benefit from my retirement fund paid?
 - What deductions will be made from the death benefit from my retirement fund?
 - What tax is payable on the approved death benefit from my retirement fund?
 - What estate duty is payable on the benefits from my retirement fund?
 
 
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                        Death
                        
 - Prosper Member Newsletter
 - Two-Pot Information
 
What tax is payable on my withdrawal benefit when I change jobs?

- If the benefit is left in the fund, no tax is payable.
 - If the benefit is transferred to a new employer, no tax is payable if transferred to a pension and/or provident fund, a retirement annuity fund and/or pension preservation or provident preservation fund.
 - Note that although the withdrawal benefit is taxable income in your hands, the amount transferred to another fund is tax-deductible and no tax is therefore payable.
 - Tax is payable where the transfer is from a pension fund to a provident fund or a provident preservation fund.
 
Related Articles
- Your Sanlam Benefit Statement Explained
 - How to nominate or update beneficiaries on the Sanlam Member Portal
 - What benefits are paid from my retirement fund in the event of my death?
 - After divorce, can my ex-spouse claim a portion of my pension interest?
 - How have my retirement savings been affected by the Covid-19 pandemic?
 - What happens to my Sanlam group insurance cover if my employer had to suspend business operations due to the impact of COVID-19?
 - Why is it important that I nominate the beneficiaries for the benefits from my retirement fund?
 - Why is it important to have a will in place before I die?